Frequently asked questions

  • Do you cover a particular area?

    I am able to offer specialist ENT care regardless of residence. Milton Keynes is ideally located for those living in Buckinghamshire, Bedfordshire and Northamptonshire looking for specialist care for their ENT problems.

  • How do I get a referral?

    Most people see their GP first about their ENT problem and get a formal referral letter. If you do not wish to speak to your GP, or cannot get agreement for a specialist referral you can phone/email for an appointment directly

  • How do I make an appointment?

    Please phone Mr Shakir's secretary on 01908 038734 or contact us online and we can discuss a suitable date and time with you.

  • Where will I be seen?

    Your consultation will be at BMI The Saxon Clinic or Blakelands Hospital, Milton Keynes, in the dedicated outpatient department rooms.

  • Can my child to be seen for an ENT problem?

    The outpatient department at BMI The Saxon Clinic meets all the CQC accreditation for supporting paediatric ENT consultations. Most surgery for children aged 3 or over can be performed at The Saxon Clinic. If surgery is recommended for your child as a result of the consultation that cannot be performed at The Saxon Clinic, I can arrange transfer to an appropriate NHS facility waiting list directly.

  • If I need an operation, where will it be performed?

    I perform the majority of surgery procedures at The Saxon Clinic. For health reasons, some procedures may need to be done in a NHS facility.

  • How long will my appointment be?

    A new patient consultation appointment typically lasts for 30 minutes. A follow up appointment lasts 15 minutes.

  • What investigations might I need?

    It is often possible to combine an initial appointment with simple outpatient investigations during a single consultation. This might include endoscopy of the nose, sinuses or throat, and microscopic examination of the ear-canal and ear-drum.

  • How do I arrange surgery if it is recommended?

    I will discuss any requirements for surgery with you at the time of your appointment. It is usually possible to arrange surgery in as little as 2-3 weeks if you wish. Many people have very busy lives with a lot of family and work commitments and alternatively I can look to schedule an operation for a specific date to help make plans.

  • What happens if I have a problem after my appointment or operation?

    During standard office hours you should speak to Mr Shakir's secretary on 01908 038734. If you have an urgent or emergency problem following surgery outside of office hours, you should speak to BMI The Saxon Clinic or Blakelands Hospital switchboard, or NHS 111.

  • Do I need to tell my insurance company I am coming to see you?

    I strongly recommend that you speak to your insurance company before attending for any appointment or surgery. You will be ultimately liable for all specialist fees for consultation, investigations and surgery, although in the majority of cases, I am able to wholly or partially settle your invoice with your insurer. Some insurance companies have exclusions or restrictions to treatments they will fund. Obtaining a pre-authorisation is the safest way to ensure you do not have any unexpected charges to pay from your appointment. If you are coming in for an operation, I will give you an operation code which your insurance company will need to provide the pre-authorisation for treatment and payment.

  • How do I pay for consultation and treatment?

    If you have health insurance I will normally arrange to settle your invoice directly with your insurance company, and all you will need to pay is any excess charge that is not covered (if applicable). If you do not have insurance we will normally arrange for an invoice to be sent to your home address.

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07366 614653